PRIVACY POLICY

Last updated: 1 September 2025

Introduction

Wild VC (“Wild Visual Communications Ltd.”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, store, and protect your information when you interact with us, our website (www.wild-vc.com), or our services.

Who We Are

Company: Wild Visual Communications Ltd (10422291)
Registered Office: 4th Floor, Silverstream House, 45 Fitzroy Street, London, W1T 6EB
Email: hello@wild-vc.com

What Data We Collect

We collect and process the following personal data:

Contact details: Name, email address, phone number, company name, job title
Project information: Details you provide for project briefs, proposals, or enquiries
Communication data: Emails, calls, Slack messages, correspondence
Website usage: IP address, browser type, device, pages visited (via analytics tools)
Payment details: For invoicing and project payments (processed securely via third parties)

How We Use Your Data

We use your data to:

Respond to enquiries and provide our creative services
Manage client relationships and project delivery
Send administrative or project-related communications
Improve our website and service offering
Meet legal and regulatory obligations

Legal Basis for Processing

We process your data on the following bases:

Contract: To deliver services you request
Consent: Where you opt in to marketing or newsletter updates
Legal obligation: For compliance with laws and regulations
Legitimate interests: To operate and improve our business

Data Sharing and Transfers

We do not sell your data.
We may share data with trusted third parties for project delivery (e.g., freelancers, production partners), payment processing, or legal compliance.
All third-party providers are vetted for data protection compliance.
Data may be transferred outside the UK/EU where necessary for project delivery (e.g., UAE office, international suppliers); we ensure adequate safeguards are in place.

Data Retention

We retain client and project data for as long as necessary to fulfil our obligations and for up to 7 years for legal/accounting purposes.
Contact data for marketing is retained until you unsubscribe or request deletion.

Your Rights

You have the right to:

Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent at any time (where applicable)
Request data portability
Complain to the UK Information Commissioner’s Office (ICO) if you believe your data is misused

Data Security

We use appropriate technical and organisational measures to protect your data, including:

Secure cloud storage and access controls
Regular staff training
Data minimisation and encryption where appropriate

Cookies

Our website uses cookies and similar technologies for analytics and functionality. You can manage your cookie preferences via your browser settings.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

Contact Us

For any questions about this policy or your data, contact:

Email: hello@wild-vc.com
Address: Wild VC, 4th Floor Silverstream House, 45 Fitzroy Street, London, W1T 6EB